Last Updated: [Insert Date]

At Safe Step Boots Store (“we”, “us”, or “our”), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.safestepboots.com or make a purchase from us.

1. Information We Collect

We collect the following types of information to provide and improve our services to professional customers in construction, forestry, agriculture, and industrial sectors:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address
  • Payment Information: Credit/debit card details (processed securely through PCI-compliant partners), PayPal email
  • Order Information: Purchase history, product preferences (e.g., Chainsaw Boots, Safety Wellingtons), order values
  • Technical Data: IP address, browser type, device information, pages visited
  • Communication Data: Customer service inquiries, feedback

2. How We Use Your Information

We use your information for legitimate business purposes including:

  • Processing and fulfilling orders for professional footwear
  • Providing secure payment processing with 256-bit SSL encryption
  • Communicating order confirmations, shipping updates, and invoices
  • Responding to customer service requests ([email protected])
  • Improving our website and product offerings
  • Preventing fraud and ensuring transaction security
  • Complying with legal obligations

3. Data Sharing and Disclosure

We may share your information with:

  • Payment Processors: Visa, MasterCard, JCB, PayPal for transaction processing
  • Shipping Providers: To deliver your professional footwear orders
  • Service Providers: IT support, website hosting, analytics
  • Legal Authorities: When required by law or to protect our rights

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement robust security measures to protect your data:

  • PCI DSS compliant payment processing
  • 256-bit SSL encryption for all transactions
  • Regular security audits and vulnerability testing
  • Secure servers with restricted access
  • We do not store complete payment card information

Data is stored primarily within the UK/EEA, with some transfers to countries with adequate data protection standards when necessary for service provision.

5. Your Rights

Under applicable data protection laws (including GDPR), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Object to or restrict certain processing
  • Withdraw consent where processing is consent-based
  • Lodge a complaint with the UK Information Commissioner’s Office

To exercise these rights, contact us at [email protected] or 58 Princes Pl, Brighton & Hove, GB CH3H 2BC.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable secure shopping cart functionality
  • Remember your preferences (e.g., currency, region)
  • Analyze website traffic to improve user experience
  • Prevent fraudulent activity

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.

8. Contact Us

For privacy-related inquiries, please contact:

Safe Step Boots Store
58 Princes Pl, Brighton & Hove
GB CH3H 2BC
Email: [email protected]
Phone: [Insert Contact Number]
Hours: Monday-Friday, 9am-5pm GMT